Testimonials
Your vacation is our job
We love the Big Island, and we love creating truly magical experiences for our clients. Your feedback means the world to us!
Love Big Island Vacation Services!
Nathalie is fantastic! She has great recommendations and has helped our family vacations for several years! Booking activities, providing rental cars, giving great idea, setting up for holidays and evern grocery store runs! She is the best!
Julie., February 2023
Beach Day
“Big Island Vacation Services set up and awesome beach day for us. They organized to have pop up tents and chairs set up, picked up sandwiches and snacks and drinks, and paddle boarded and snorkeled with our kids for hours. They also brought corn hole, volleyball, and homemade banana bread! We would not ever want to go back to the beach without them!!!”
— MARIA S., April 19, 2021
Big Island Trip
“I went on vacation to the Big Island for the first time. I had no idea what to expect. I was lucky to have Big Island Vacation Services recommended to me by my rental at Mauna Kea. I was pleased to say the least. Both Jamin and Nathalie were so helpful. They were professional and quick to respond when I called. They were so easy to talk to on the phone and were very patient with my requests. Their knowledge of the island was spot on. They gave me some recommendations for dinner as well activities. We booked a few things through them and they were great. I followed their guidance and had a great experience on the island. I definitely will use them again and will forward their number to friends. Thanks!”
— FRANK F., August 8, 2019
Summer Vacation
“Big Island Vacation Services was extremely helpful to us in planning our 4 day trip to the Big Island in June. They gave us lots of suggestions based on our interests and booked a fantastic snorkel trip for us. Nathalie was very responsive and easy to work with. Contact Big Island Vacation Services to take the stress out of your trip planning!”
— LORI V., September 25, 2018
First Time On Big Island!
“I am so delighted and grateful that I was able to work with Nathalie at Big Island Vacation Services. She was welcoming to me from the very first phone call. I had never been to the Big Island of Hawaii, and this vacation was very special to me as my husband, son, niece, daughter, son-in-law, and 15-month old grandson were all joining me on a perhaps once-in-a- lifetime family vacation. Nathalie made it easy to plan enjoyable and memorable experiences. I so appreciated all of her guidance and recommendations and give her 5 out of 5 stars for an exceptional rating.”
— Patricia., September 2024
Wonderful Vacation
Natalie was absolutely amazing for my girlfriend and I's recent trip to Hawaii! She went above and beyond organizing trips, excursions,rental cars, local advice and before and throughout our stay. Would highly recommend her services for anyone visiting Big Island and she also holds a wealth of knowledge of other islands too.
Connor., February 2023
Planning a vacation for 23 people
Nathalie Whitfield and Big Island Vacation Services were instrumental in planning our family gathering of 23 people in March of 2022. Nathalie was very responsive and extremely helpful. She provided recommendations for a photographer, caterer, charter sailboat, baby rental gear, and airport transfers--all of which turned out to be wonderful.
Nathalie was invaluable in helping us have such a special time celebrating our family. Ours was a vacation of a lifetime, due in large part to the efforts of Nathalie.
Diane., March 2022